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The Subscription settings page lets you view your subscription status, credit balance, and transaction history.

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Subscription plans

Your plan determines your credit allocation and available features. Paid plans allocate credits every billing month. Free is a one-time grant of 200 credits, not a monthly allowance. View your current plan and status on the subscription page.

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Subscription statuses

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Plan entitlements

The subscription page shows a Plan Entitlements card summarizing what your current plan includes. It has three parts:
  • Current tier: your plan tier (for example Free, Basic, Standard, Advanced, or Enterprise).
  • Included features: the features your plan unlocks, shown as a list of badges (for example CSV export, image document types, custom roles). Plans with no add-on features show an empty state.
  • Limits: a list of per-limit rows, each a limit name and its numeric allowance for your plan.
Use it to confirm at a glance which capabilities and limits apply before you build against a gated feature.

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Credit system

Ingestly uses a credit-based billing model. Each workflow run consumes credits based on the actions performed.
  • On a paid plan, credits are allocated monthly with your subscription
  • On a paid plan, unused credits do not roll over to the next month
  • On Free, the 200 credits are a one-time welcome grant given when your organization is created. They are not topped up each month, so once they are spent you upgrade to keep processing
  • You can monitor your credit usage on the subscription page
  • See credits for a breakdown of costs per node type

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Available, held, and balance

The credit balance card leads with available credits: what a new run can actually start against. Whenever runs are in flight, the card also shows how many credits they are holding and the balance those came out of. A hold is a reservation, not a charge. Starting a run sets aside what it could cost at worst so that two runs cannot spend the same credits, and the hold is released when the run finishes and is billed for what it actually ran. Held credits are still yours; they are just spoken for until their run ends. See how a run is billed.

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Credit usage

The subscription page shows a usage chart with your daily credit consumption, helping you understand your processing patterns and plan capacity. A Top spenders card links to the Usage page, where you can see the same spend broken down by workflow, individual node, node type, environment, or source, and drill into the runs behind it.

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Changing your plan

Click Change plan to open the plan picker. You can upgrade or downgrade your plan directly in Ingestly.

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Available plans

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Plan-tier feature gating

Some workflow features are gated by plan tier. When you save a workflow that uses a gated feature on a plan that doesn’t include it, validation fails with a message like Format 'png' requires the Image document types feature. Today the gates are:
  • Excel export on a Transform output requires Advanced or higher.
  • Image document types (PNG, JPG, TIFF, GIF, WebP) on a trigger require Basic or higher.
  • CSV, Word, Excel, PowerPoint, OpenDocument and Rich Text on a trigger require Basic or higher.
  • API keys, custom roles, and webhook signing keys require Basic or higher.
  • The security audit log requires Enterprise.
Free includes every feature except the security audit log so you can build and test workflows end-to-end; gating activates when you move to a paid plan.
Basic, Standard, and Advanced currently include 15% off launch pricing on the monthly price. You’ll see both the original and discounted price on the plan picker:
  • Basic: ~~79  79~~ 67 (15% off launch pricing)
  • Standard: ~~149  149~~ 126 (15% off launch pricing)
  • Advanced: ~~499  499~~ 424 (15% off launch pricing)
Free is $0 and Enterprise is custom, so the discount does not apply to those plans.
Yearly billing is marked Coming soon. Only monthly plans are available for now.
For plan comparison and what a document costs to process, see pricing.

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Upgrading or downgrading

The plan picker shows your current plan and indicates whether a switch is an upgrade or downgrade. Select a new plan and confirm to apply the change. For the Enterprise plan, click Contact Sales to speak with the team. Enterprise is a managed, custom plan. An organization already on Enterprise does not see the Change Plan button; instead the subscription page shows a disabled Custom plan button, and switching from the plan picker is blocked with the message Your plan is managed by our team. Please contact support to change it. To start on or move to Enterprise, click Contact Sales.

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Managing your subscription

Click Manage subscription to open the Stripe customer portal, where you can:
  • Update your payment method
  • View and download invoices
  • Cancel your subscription

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Transactions

The transaction table shows your credit usage history, including:
  • Individual run charges
  • Credit allocations
  • Daily usage summaries
Use this to audit your usage and understand costs.