The Subscription settings page lets you view your subscription status, credit balance, and transaction history.
Subscription plans
Your subscription determines your monthly credit allocation and available features. View your current plan and status on the subscription page.
Subscription statuses
| Status | Description |
|---|
| Active | Subscription is current and credits are available |
| Past due | Payment failed. Update your payment method to avoid service interruption |
| Cancelled | Subscription has been cancelled. Access continues until the end of the billing period |
| Trialing | Free trial period. Upgrade before it expires to continue using Ingestly |
Credit system
Ingestly uses a credit-based billing model. Each pipeline run consumes credits based on the actions performed.
- Credits are allocated monthly with your subscription
- Unused credits do not roll over to the next month
- You can monitor your credit usage on the subscription page
- See credits for a breakdown of costs per node type
Credit usage
The subscription page shows a usage chart with your daily credit consumption, helping you understand your processing patterns and plan capacity.
Changing your plan
Click Change plan to open the plan picker. You can upgrade or downgrade your plan directly in Ingestly.
Available plans
| Plan | Monthly price | Credits per month | Highlights |
|---|
| Free | $0 | 150 | Try every feature, capped on credits |
| Basic | $79 | 1,000 | All document types, JSON/CSV export, email support |
| Standard | $149 | 2,000 | Webhooks and API access, priority support |
| Advanced | $499 | 10,000 | Excel export, advanced RBAC, higher rate limits |
| Enterprise | Contact sales | Volume pricing | Dedicated support, priority onboarding |
Plan-tier feature gating
Some pipeline features are gated by plan tier. When you save a pipeline that uses a gated feature on a plan that doesn’t include it, validation fails with a message like Format 'png' requires the Image document types feature. Today the gates are:
- Excel export on a Transform output requires Advanced or higher.
- Image document types (PNG, JPG, TIFF, GIF, WebP) on a trigger require Basic or higher.
- CSV on a trigger requires Basic or higher.
- API keys, custom roles, and webhook signing keys require Basic or higher.
Free includes every feature so you can build and test pipelines end-to-end; gating activates when you move to a paid plan.
While Ingestly is in private beta, Basic, Standard, and Advanced include a 15% beta discount on the monthly price. You’ll see both the original and discounted price on the plan picker:
- Basic: ~~79 67 (15% off during beta)
- Standard: ~~149 126 (15% off during beta)
- Advanced: ~~499 424 (15% off during beta)
Free is $0 and Enterprise is custom, so the discount does not apply to those plans. Yearly billing is marked Coming soon during the beta. Only monthly plans are available for now.
Upgrading or downgrading
The plan picker shows your current plan and indicates whether a switch is an upgrade or downgrade. Select a new plan and confirm to apply the change. For the Enterprise plan, click Contact Sales to speak with the team.
Enterprise is a managed, custom plan. An organization already on Enterprise does not see the Change Plan button; instead the subscription page shows a disabled Custom plan button, and switching from the plan picker is blocked with the message Your plan is managed by our team. Please contact support to change it. To start on or move to Enterprise, click Contact Sales.
Managing your subscription
Click Manage subscription to open the Stripe customer portal, where you can:
- Update your payment method
- View and download invoices
- Cancel your subscription
Transactions
The transaction table shows your credit usage history, including:
- Individual run charges
- Credit allocations
- Daily usage summaries
Use this to audit your usage and understand costs. 
